Trendos Terms of Use

Last updated: June 2025

Introduction

Welcome to Trendos, a SaaS-based commercial intelligence platform that analyzes e-commerce brand activity, market trends, and competitor behavior using public web data and AI-powered insights ("Platform"). The Platform was developed and is owned and operated by Trendos Ltd. ("Company" or "we", "us", "our"). The Platform is available at www.trendos.io.

These Terms of Use (the "Terms") form a binding agreement between you and the Company, and they govern your use of the Platform.

Please read these Terms carefully before using our Platform. By using our Platform, you indicate that you accept and agree to these Terms and to the Privacy Policy, which is an integral part of them. If you do not agree to these Terms in their entirety, you must not use the Platform.

These Terms may be amended from time to time. We will post any change to these terms on our Platform at a reasonable time in advance of the effective date of the change, and we will also make efforts to proactively notify you by email of the changes.

Contact us

If you have any questions, comments or concerns regarding these Terms or our Privacy Policy, please contact us through the contact form on the Platform or email us at [email protected].

About the Platform

The Platform provides e-commerce brands with competitive analysis and Artificial Intelligence (AI) based insights. With the Platform, brands can monitor commercial changes in their competitors' e-commerce websites, such as new products, content, promotions, operations, pricing, stock, seasonal trends, and more.

THE PLATFORM IS DESIGNED SOLELY TO OFFER GENERAL INFORMATION AND INSIGHTS. IT IS NOT INTENDED TO PROVIDE FINANCIAL OR BUSINESS ADVICE, OR SUPPLANT FURTHER RESEARCH BY YOU AND YOUR ORGANIZATION. WE ENCOURAGE YOU TO SEEK RELEVANT PROFESSIONAL ADVICE BEFORE DECIDING ON ANY FURTHER STEPS CONCERNING YOUR ORGANIZATION'S BUSINESS. YOUR RELIANCE UPON THE ANALYSIS AND THE INSIGHTS PROVIDED TO YOU THROUGH THE PLATFORM IS SOLELY AT YOUR OWN RISK. YOU ASSUME FULL RESPONSIBILITY FOR ANY DECISIONS OR ACTIONS TAKEN BASED ON YOUR USE OF THE PLATFORM.

The data utilized by the Platform is publicly available factual data, that is collected by us or our service providers from brands' e-commerce websites and other relevant sources. Please note that we may not always have access to the data you request. In such instances, we will clearly indicate on the Platform that the data is unavailable. In addition, since our insights are generated by AI based on publicly available data, you and other users of our Platform may be presented with similar or identical insights.

Use of the Platform

Subject to these Terms, we grant you a limited, non-exclusive, worldwide, non-sublicensable, non-transferable and revocable license, to access and use the Platform for the internal business purposes of your business.

Registration

Use of the Platform requires prior registration. By registering to the Platform on behalf of a business, you represent to us you are authorized to act on behalf of that business.

You must submit only true, accurate and complete details. Bear in mind that false, incorrect or outdated information may prevent you from registering to the Platform and impair our ability to provide you with our services through the Platform and to contact you.

You must use a strong password and endeavor to maintain the confidentiality of your credentials. You are solely responsible and liable for all activities performed with or through your user account. Unless otherwise permitted by us, you are prohibited from selling or transferring your user account in any way, to another user, entity or any third party.

Restrictions

• Attempt to circumvent, bypass or deactivate security or protection measures of the Platform;
• Use our Platform in order to develop or create an application, website or any other product similar to, or competing with, the Platform;
• Attempt to compromise information security on our Platform or in any network or server used by us, attempt to uncover information security vulnerabilities, or attempt to engage in any form of probing, scanning, crawling, robotic navigating or hacking of the Platform;
• Attempt to access the Platform, download any information or use any information in our Platform, in an automated or mechanized process;
• Attempt to activate or access features or capabilities that are undocumented, not ordinarily accessible or deactivated in the Platform;
• Attempt to engage in reverse-engineering, disassembling or decompiling of the Platform;
• Use the Platform in any manner that may give rise to a criminal offense, civil tort, infringement or violation of applicable laws or the rights of any third party;
• Attempt to burden or interfere with the operation of the systems used in the operation of our Platform;
• Misuse, exploit or otherwise abuse our API when downloading information from the Platform;
• Attempt to integrate the Platform or any part thereof in any application, webpage, or any other way;
• Record the Platform's screens, take screen shots of the Platform or copy snippets of the Platform's screens, without obtaining Company's prior written consent;
• Use the Platform for or in connection with any action that may encourage or constitute threat, harassment or fraud.

For the avoidance of doubt, the above restrictions shall apply to all data feeds and API included in the Platform or used by us in the course of providing the services to you.

Payment

Use of the Platform is subject to your organization's payment of subscription fees ("Fees"), in the amounts and terms relevant to your chosen subscription cycle and plan, as presented on our website.

Your subscription to the Platform will renew automatically at the end of each subscription cycle, for the same cycle and under the same subscription plan, unless you cancel your subscription in writing at least twenty-one (21) days prior to the end of the then-current subscription cycle. You can cancel your subscription by contacting us at [email protected].

We reserve the right to change, from time to time and in our sole discretion, the available payment plans and the fees associated therewith. We will notify you of any such changes in advance. The change will become effective a reasonable time thereafter, and in any case not before the end of the current subscription cycle. If you find this change unacceptable, you may terminate these Terms upon written notice to us, and termination will become effective following the end of the current subscription cycle.

We offer a fourteen (14) day free cancellation period following your initial subscription to the Platform ("Cancellation Period"). Upon cancellation, you will receive a full refund of any Fees you paid to us. Refunds will be processed using the same payment method used for the initial transaction. Note that the right to cancel your subscription within the Cancellation Period applies only to new subscriptions and not to renewals of existing subscriptions. Following the Cancellation Period, to the extent permitted by applicable law, Fees will be non-cancellable and non-refundable during the subscription cycle, unless stated otherwise.

Failure to settle any overdue fee within twenty-one (21) calendar days of its original due date will constitute a material breach of these Terms and, without limiting any other remedies available to us, we may, following written notice to you: (i) terminate these Terms; or (ii) suspend access to the Platform from all user accounts associated with the organization, until payment is made current. Overdue fees shall bear interest at the rate of seven percent (7%) per annum.

Intellectual property

Our intellectual property

All rights, title and interest in and to the Platform and any services associated therewith, including all content therein, and all patents, copyrights, trademarks, trade secrets and other intellectual property rights and any goodwill associated therewith, embodied therein or utilized by us in the operation of the Platform, are the exclusive property the Company or our licensors. This includes our databases and the Platform's design, graphics, computer code, algorithms and "look and feel" (all together: "Proprietary Content").

Other than as expressly permitted in these Terms, you may not, either by yourself or by a third party on your behalf, copy, distribute, display or perform publicly, sublicense, decompile, disassemble, reduce to human readable form, execute publicly, make available to the public, adapt, make commercial use of, process, compile, translate, sell, lend, rent, reverse engineer, combine with other software, modify or create derivative works of, the Proprietary Content or any part thereof, in any way or by any means.

You may not use any name, mark or logo that is similar to our marks and logos. You must refrain from any action or omission that may dilute or damage our goodwill.

You may provide us with feedback and reviews, including information pertaining to bugs, errors and malfunctions of the Platform, performance of the Platform, the Platform's compatibility and interoperability, or any enhancements, changes or additions to the Platform that you would like to suggest or features you would like to request. When you do so, you assign all right, title and interest in and to that feedback or review to us, including the right to make commercial use thereof, for any purpose we deem appropriate, free of charge. You are not entitled to receive any remuneration for our use of your feedback or review. you represent that the feedback or review are original or that you have the required rights and license to submit it to us without restrictions.

Unless you notify us otherwise in writing, we may identify your organization as our customer who uses our Platform, including on our website and in our online or offline marketing materials. By using the Platform, you and your organization grant us a worldwide, non-exclusive, non-transferable, royalty-free and free of charge license, to use your organization's name, logo and website URL, solely for the purpose of identifying your organization as our customer, as described herein.

Privacy

We respect your privacy. Our Privacy Policy explains our privacy practices. We encourage you to read it carefully.

Third Party Links

The Platform may contain links to third-party websites. We do not operate or monitor these websites and the content therein. By linking to a certain webpage, we do not endorse or sponsor its operator or its content, or confirm the content's accuracy, credibility, authenticity, reliability, validity, integrity, or legality. We assume no liability for such third-party websites or content, their availability or reliability.

Use of third-party websites is subject to their own terms of use and privacy policy, and not to these Terms or our Privacy Policy.

Disclaimer of warranty

THE PLATFORM AND THE SERVICES ASSOCIATED THEREWITH ARE PROVIDED FOR USE "AS IS" AND "WITH ALL FAULTS". WE AND OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, ADVISORS, CONSULTANTS, SUBCONTRACTORS AND ASSIGNEES (COLLECTIVELY, OUR "STAFF") DISCLAIM ALL WARRANTIES AND REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE PLATFORM, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, CORRECTNESS, NON-INFRINGEMENT, TITLE, COMPATIBILITY, PERFORMANCE, AVAILABILITY, SAFETY, SECURITY OR ACCURACY. YOU ACKNOWLEDGE AND AGREE THAT THE USE OF THE PLATFORM IS ENTIRELY, OR TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AT YOUR OWN RISK.

THE DATA USED BY THE PLATFORM ORIGINATES FROM THIRD PARTIES WHO ARE NOT CONTROLLED BY OR OTHERWISE AFFILIATED WITH THE COMPANY. WE CANNOT VERIFY ITS CORRECTNESS, ACCURACY, COMPLETENESS, LEGALITY AND TIMELINESS. WE DISCLAIM ANY LIABILITY FOR ERRORS OR OMISSIONS IN THE THIRD-PARTY DATA.

THE ANALYSIS AND INSIGHTS WE PROVIDE ARE GENERATED BASED ON SUCH DATA USING THIRD-PARTY AI TOOLS. THE FIELD OF AI AND MACHINE LEARNING IS CONSTANTLY EVOLVING, CHANGING AND IMPROVING. ALTHOUGH WE MAKE CONSTANT EFFORTS TO IMPROVE THE QUALITY AND ACCURACY OF OUR SERVICES, DUE TO THE NATURE OF SUCH TECHNOLOGY, WE CANNOT GUARANTEE THAT THE ANALYSIS AND INSIGHTS GENERATED BY THE PLATFORM WILL ALWAYS BE ACCURATE, COMPLETE OR CORRECT. WE DISCLAIM ANY LIABILITY FOR ERRORS OR OMISSIONS IN THE ANALYSIS AND INSIGHTS GENERATED BY THE PLATFORM.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR STAFF SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, STATUTORY, INCIDENTAL OR CONSEQUENTIAL DAMAGE, OR ANY SIMILAR DAMAGE OR LOSS (INCLUDING LOSS OF PROFIT AND LOSS OF DATA), COSTS, EXPENSES AND PAYMENTS, EITHER IN TORT (INCLUDING NEGLIGENCE), CONTRACT, OR IN ANY OTHER FORM OR THEORY OF LIABILITY, ARISING FROM, OR IN CONNECTION WITH THE USE OF, OR THE INABILITY TO USE THE PLATFORM, OR FROM ANY FAILURE, ERROR, OR BREAKDOWN IN THE FUNCTION OF THE PLATFORM.

Indemnity

You agree to indemnify and hold harmless us and our Staff, upon our request and at your own expense, from, and against, any damages, liabilities, losses, costs, expenses and payments, including reasonable attorney's fees and legal expenses, arising from or connected to any actual or claimed: (i) breach of these Terms; and (ii) the infringement of third party rights (including intellectual property rights), in connection with your use of the Platform.

Availability; Changes to the Platform

Availability

We will make efforts to have the Platform available and operate without errors, on a 24/7 basis. However, the availability, quality and functionality of the Platform depends on various factors, including software, AI tools, data, hardware, and communication networks, which are provided by third parties, at their responsibility. These factors are not fault-free, and we do not warrant that the Platform will operate without disruption, errors or interruptions, or that it will be accessible or available at all times, or immune from errors, glitches or unauthorized access.

Changes to the Platform and discontinuation

We may, at any time and without prior notice, change the layout, design, scope, features or availability of our Platform. Such changes, by their nature, may cause inconvenience or even malfunctions. We disclaim any liability with respect to, or in connection with any malfunctions or failures that may result from introducing such changes. If you find a change we introduce into the Platform unacceptable, you may terminate these Terms by sending a written notice to us. Termination will become effective at the end of the calendar month subsequent to the date of receipt of a written termination notice.

We may also permanently or temporarily discontinue the Platform, in which case we will provide you with reasonable prior notice.

Termination of these Terms

• You materially or repeatedly breach these Terms;
• We reasonably believe that your use of the Platform causes substantial harm or liability to us or to third parties, e.g. by hacking, spamming, misleading, phishing, and harassing other users;
• We're required to do so under applicable law or a judicial order.

The termination will become effective immediately upon sending a notice to you.

Provisions in these Terms that by their nature should survive termination or expiration of these Terms, will so survive and remain in full force and effect following such termination or expiration.

Miscellaneous

Governing law and jurisdiction

These Terms shall be governed by the laws of the State of Israel, without reference to its conflict of laws rules. The parties agree that the sole and exclusive jurisdiction for any dispute arising out of or relating to the Platform or these Terms, lies within the courts of the Tel Aviv district, Israel.

Relationship

These Terms do not create any agency, partnership, employment, trustee, or other type of legal relationship between you and the Company, other than that of two independent contractual parties.

Entire Agreement

These Terms constitute the entire agreement between you and us concerning the subject matter herein and supersede all prior and contemporaneous negotiations and oral representations, agreements and statements regarding the Platform.

Assignment

You may not assign or delegate these Terms or any of your rights, performances, duties or obligations hereunder. Any purported assignment or delegation, in contravention of the above, will be null and void. In the event of a Company merger, acquisition, change of control or the sale of all or substantially all of our equity or assets, we may, upon notice to you and without obtaining your consent, assign and delegate these Terms, in their entirety, including all of our rights, performances, duties, liabilities and obligations contained herein, to a third party. With such assignment, transfer and delegation, we are irrevocably and fully released from all rights, performance, duties, liabilities and obligations under these Terms.

Completeness; Severability

This Agreement constitutes the entire and complete agreement between the Parties concerning the subject matter herein and supersedes all prior oral or written statements, understandings, negotiations and representations with respect to the subject matter herein. If any provision of this Agreement is held invalid or unenforceable, that provision shall be construed in a manner consistent with the applicable law to reflect, as nearly as possible, the original intentions of the Parties, and the remaining provisions will remain in full force and effect.

No Waiver

Neither party will, by mere lapse of time, without giving express notice thereof, be deemed to have waived any breach, by the other party, of any terms or provisions of this Agreement. The waiver, by either party, of any such breach, will not be construed as a waiver of subsequent breaches or as a continuing waiver of such breach.